Return Policy

If a product is found to be defective or not found to be working as per the required specifications, the customer will have to take the unit to the nearest Spark I Venture service center.

We accept and pays a full refund for items returned within (7) seven days of purchase.
The customer must produce his/her Limited Warranty Card and original proof of purchase when sending it to our service center. We will repair , or replace any parts of the products that deemed to be manufacturing defects or troubleshooting.

Service charges together with the payment for any part/s being replaced are applicable and the customer will be charged accordingly if he/she can’t produce warranty and purchase documents.

Customers may also exchange the item purchased for another item of same value. For either of these to happen however, the item in question must be in good condition and must be in the box or package in which item was received.

This warranty excludes any physical damages like television cracked screens.